Product ReturnsUpdated 3 months ago
While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realize the product you ordered wasn't exactly what you were hoping for. That's why we offer a 30 Day Return Policy.
If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at [email protected] with your order number and we will provide detailed instructions on how to process the return.
Please note, you as the customer will be responsible for paying the return shipping costs of the item(s) in your order as well as a restocking fee.
Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment (minus a 10-40% restocking fee*) to your original payment method.
*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution center in "Like New" condition and must contain all original packaging and accessories. "Like New" means that the items you ordered must not show any visual signs of wear. If items are returned with visual signs of wear, or have any minor issues due to use, items may still qualify for return for “Refurbished Use”, in this case a 40% restocking fee will be assessed. Items that are damaged or are showing significant signs of wear will not be accepted and no refund will be given.
If you decide you want to return your order, please email us at [email protected] with your order number and we will assist you. We want to make this as simple of a process as possible for you.